News

The Aberdeen & Grampian Chamber of Commerce is in the process of re-structuring the management and membership elements of our staff resources to take full advantage of the change opportunity of moving to the new offices in July.

The principal changes are:
•    Investment in a team of more senior member engagement staff  (Membership Network Managers)to provide a step change in the quality of service from the Chamber experienced by members, and thereby improving member retention and recruitment
•    Moulding the existing separate teams into a single membership services unit, managed by the Network managers and directed by a new Membership Director who will  act as deputy to the CEO
•    A more focused role of Finance & Administration Director, concentrating on finance, IT,  administration, QA and business process.
•    Investment in a new Research service which we expect to launch later in the year, and consequent re-focusing of Policy work.
•    The consolidation of fragmented aspects of the work of the Chamber into a more member-focused and team-based approach

As a result of the re-structure, 7 posts were declared redundant and new posts have been created (see below). Following staff consultation, three members of staff left the company recently, and I would like to thank them for their service to AGCC. The process should be complete by the Autumn, and in the meantime the team at the Chamber will ensure that you continue to receive first-class service.

These changes are designed to improve performance against the aim of the Chamber:
“Our members at the heart of the Chamber; Our Chamber at the heart of a strong and sustainable economy in the City and Shire; Our region at the heart of a prosperous country.”

New Office – New Chamber
Investment in new skills

Applications are invited for new positions at the Aberdeen & Grampian Chamber of Commerce (www.agcc.co.uk) following review and re-structure.

Membership Director

Senior Management Team
Reporting to: Chief Executive and Board. Deputy to the CEO

You will take responsibility for the membership offer, directing a senior team of four new Network Managers and a support team of 15.
You will drive performance in the core membership activity of the Chamber and ensure that “members are at the heart of the Chamber”.
Key responsibilities which you and your team of four will matrix manage include: member recruitment and retention from a strong base of 1150; promotion of existing benefits and services and the development of new offers; developing the export support service; network events;  sector-based ‘networks’ introduced in 2011; training and VQ services; advertising sales and sponsorship.
You will be part of the senior team of the Chamber, responsible for driving change, introducing new business streams, service/product development and delivering excellence.


Membership Network Manager (two posts)

Membership Team
Reporting to: Membership Director

You and your colleague Membership Network Managers will take responsibility for the day-to-day delivery of the membership offer, matrix-managing a team of fifteen service-delivery staff. You will work as a team to drive performance and ensure that “members are at the heart of the Chamber”.
You will work with colleagues to achieve member growth through delivering service excellence for selected segments of the membership, by managing recruitment & retention, policy consultations, service development, network events, and sales of existing services.
Your role will be at the heart of the Chamber.


Membership Communications Team leader

Membership Team
Reporting to Membership Network manager

You will manage a team of three to design and deliver an integrated member communication strategy using all available media channels and collateral.
The role includes communications planning, producing the Business Bulletin, managing e news, delivering a first-class website, harnessing social media and delivering first class marketing materials


Research & Policy Director

Senior Management Team
Reporting to: Chief Executive and Board.

You will take responsibility for co-ordinating the policy activity of the Chamber and introduce a commercial research work-stream with challenging income targets based on current oil & gas/sector/issue research activity, directing a team of four and working closely with the team of network managers. Key responsibilities which you and your team will manage include: policy consultation work with the Network managers through the sector groups; public affairs; liaison with BCC, SCC and other partner organisations; management of existing research activity; the design, launch and delivery of a new commercial research service on a commercial basis; chamber campaigns and public sector liaison.
You will be part of the senior team of the Chamber, responsible for driving change, introducing new business streams, service/product development and delivering excellence.


Policy Executive

Research & Policy Team
Reporting to the Research & Policy Director

You will assist the Research and Policy Director to provide support for all aspects of the Chamber’s policy activity, including policy development, consultations, lobbying and effective Media and Press Relations.
You will work closely with the policy teams within British and Scottish Chambers of Commerce and other Chambers of Commerce. Key roles will be to provide an administrative support service to the Chamber’s Policy Council, provide policy copy for all Chamber written and electronic publications including the website, and liaising with the Policy community to ensure that the Chamber is effective.


Research Executive

Research & Policy Team
Reporting to the Research & Policy Director

You will have the appropriate skills and numeracy to conduct original research, and assist with the introduction of a commercial research work-stream with challenging income targets based on current competence from oil & gas/sector/issue research activity, working closely with the team of four network managers, helping to secure funding for research activity.
You will also act as the co-ordinator of the bi-annual Oil & Gas Survey to a high standard and be responsible for setting up and maintaining a Business Intelligence library for members of the Chamber.


Please apply by the deadline of August 20th to Amanda McCulloch, Managing Director, Thorpe Molloy Recruitment Ltd, 38 Albyn Place Aberdeen AB10 1YN.  T: +44 (0)1224 658 865  DL: +44 (0)1224 327 016 > www.thorpemolloy.com with a CV and covering letter explaining how you could make a difference to the performance of AGCC.