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IE Help

Clear browser cache and cookies

Follow these steps to clear the cache and cookies in Internet Explorer 9, 10 and 11.

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history....

    NOTE: You can also access this menu by holding Ctrl + Shift + Delete

    Open IE settings 

  2. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete

    Clear cookies and cache

  3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies